Details

Salary and Benefits

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Job Description

Assistant Officer - Customer Service- Call Centre 

Position Type: Permanent (Initial contract shall be for a period of 1 (one) year. The contract shall be renewed as permanent based on performance upon successful completion of one year.)

 

REQUIREMENTS

• IGCSE/GCE O’Level 05 passes or Edexcel Int./GCE A’ Level 02 Passes (Grade C and above)
• 2-3 years of work experience in a call centre or customer service support will be a plus
• Computer skills with knowledge of MS Office Applications
• Excellent verbal and written communication skills in Dhivehi and English
• Excellent inter-personal skills and ability to work in a team environment
• Able to work independently and adhere to tight reporting deadline
• Pleasant personality

 

RESPONSIBILITIES

• Provide high level of customer services to customers obtaining service from Allied Insurance Call Centre by providing quick and accurate response to customer’s queries and requests
• Provide products and service information
• Manage customer accounts and resolve customer complaints
• Promptly attend to inquiries made by customers at the Customer Service
• Provide support and information to other departments

 

Job Centre

• Attractive salary based on qualification and experience
• Annual Bonus
• Flexible Leave Arrangement
• Sales Incentive
• Health & Life Insurance Plan
• Third Party Credit Schemes
• Staff Loan Scheme
• Learning & Development

 

Interested candidates, please apply online by visiting our website; https://jobs.allied.mv/job

 

Please apply on or before 27 July 2025 — 15:00 hrs.

 

Only shortlisted candidates will be called for interview and for more information call us at 1600

(All prospective employees must pass a background check)

Requirements and Qualifications

Minimum Experience

Not Specified

Other Information

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