Details

Salary and Benefits

Negotiable Salary

Job Description

About Us: Amãna Takaful (Maldives) PLC is a leading insurance company dedicated to providing exceptional insurance services. With a strong commitment to integrity, innovation, and customer satisfaction, we have established ourselves as a leader in the Islamic Insurance market.

Position Overview: We are currently seeking a motivated and detail-oriented candidate to join our team. As a customer service Assistant, you will support daily customer service operations by assisting customers with inquiries, handling phone calls, and ensuring accurate processing of data.

Key Responsibilities

• Answer and manage incoming phone calls, responding to customer inquiries in a professional manner.
• Prepare and issue certificates accurately in accordance with company procedures.
• Maintain organized records and documentation for customer transactions.
• Perform data entry and update customer records with a high level of accuracy.
• Coordinate with sales and other teams to ensure smooth policy handling.
• Support the underwriting team in daily tasks, reporting, and analysis.

Qualifications:

• Minimum O-Level / A-Level
• Minimum 1 year experience in Customer Service or related professions
• Must have the ability to multi-task.
• Must be highly self-motivated.
• Prior Insurance Experience will be an added advantage but the opportunity is not limiting others to delve into this opening.

Remuneration & Benefits:

Attractive salary based on qualification and experience

Health & Family Takaful Plan

 

Please note that only shortlisted candidates will be called for an interview.

Send in your resumes to tmu@takaful.mv before 26th March 2026 with two non-related referees.

Requirements and Qualifications

Minimum Experience

1 Year

Minimum Qualification

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Documents to Submit

Documents

• - Updated CV
• - Educational Certificates
• - Experience Letter
• - Police Report
• - ID Copy

Other Information

Employment Types

• Full-Time

Field of work

• Services

Skills

• Customer service skills
• Interpersonal communication
• Multitasking