Details

Salary and Benefits

MVR 10,000 - MVR 11,500
Staff discounts
Health Insurance as per company policy
Salary Increments as per company policy
Career progression

Job Description

We are seeking highly motivated individuals to join our Call Center Team at 1612mv.

Location: Hulhumale'

Priority will be given to candidates living in Hulhumale'.

Responsibilities:

• Handle inbound and outbound calls in a professional and courteous manner
• Provide excellent customer service by addressing inquiries, concerns, and resolving issues
• Follow company policies and procedures to deliver accurate and consistent information
• Maintain accurate records of customer interactions in the system
• Meet or exceed call handling targets and performance metrics
• Stay updated on products, services, and promotions to ensure quality service
• Escalate complex or unresolved issues to the appropriate department

Requirements and Qualifications

Minimum Experience

Not Specified

Minimum Qualification

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Age

18+

Documents to Submit

Documents

• CV
• Copies of attested educational certificates
• ID card copy
• Reference letters from previous employers

Other Information

Employment Types

• Full-Time

Skills

• Communication
• Customer service skills
• Interpersonal skills
• Teamwork