Details

Salary and Benefits

MVR 10,000 - MVR 11,500
Staff discounts
Health Insurance as per company policy
Salary Increments as per company policy
Career progression

Job Description

We are seeking a highly motivated individual to join our Call Center Team at 1612mv.

Location: Hulhumale'

Priority will be given to candidates living in Hulhumale'.

Responsibilities:

• Handle inbound and outbound calls in a professional and courteous manner
• Provide excellent customer service by addressing inquiries, concerns, and resolving issues
• Follow company policies and procedures to deliver accurate and consistent information
• Maintain accurate records of customer interactions in the system
• Meet or exceed call handling targets and performance metrics
• Stay updated on products, services, and promotions to ensure quality service
• Escalate complex or unresolved issues to the appropriate department

Requirements:

• 18 years or older
• Flexibility to work on shift duty basis
• Ability to work long hours/weekends

Requirements and Qualifications

Minimum Experience

Not Specified

Minimum Qualification

Secondary Education

Age

18 - 30

Documents to Submit

Documents

• CV
• Copies of attested educational certificates
• ID card copy
• Reference letters from previous employers

Other Information

Employment Types

• Full-Time

Skills

• Customer service skills
• Excellent verbal communication skills
• Interpersonal skills
• Teamwork/Collaboration
• Time Management Skills