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Job Description:
Responsible for overseeing daily food and beverage operations, managing staff, ensuring quality service, and maintaining hygiene standards. Handles customer complaints, coordinates with kitchen and service teams, and ensures smooth day-to-day functioning.
Key Duties:
Supervise F&B staff and schedule shifts
Ensure high service standards and cleanliness
Resolve customer issues promptly
Monitor inventory and place orders
Assist with daily reporting and cost control
Requirements:
Previous experience in F&B or hospitality
Strong communication and leadership skills
Ability to work under pressure and in shifts