Details

Salary and Benefits

MVR 8,000 - MVR 10,000

Job Description

Responsibilities:

• Attending to customers fault requests on site
• Pre - Survey on worksite 
• Checking and updating CRM regularly
• Calling customers to attend faults and informing them scheduled time for visit
• Assisting SLA customers’ requests along with Other technicians when Required
• Answering customer direct calls and logging their requests on CRM
• Attending on urgent customer faults such as stuck door or lock
• Learning new product installations and procedures how they work
• Checking email, Viber group or CRM for new faults and installations
• Assisting new employees of the department with their tasks to ensure customer satisfaction
• Doing all the other work assign by the company or HOD which is related to company

 

Requirement

• Must be physically fit
• Must be able to work long hours
• Must have a motor cycle & driving license
• Minimum GCE O'Level (A'Level or diploma in IT preffered)

Requirements and Qualifications

Minimum Experience

Not Specified

Minimum Qualification

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Documents to Submit

Documents

• CV
• ID Copy
• Relevant docs

Other Information

Employment Types

• Full-Time

Field of work

• Information and Communication Technology (ICT)

Skills

• Flexibility and adaptability
• Time management
• Time Management Skills