Details

Salary and Benefits

Negotiable Salary
• Salary based on qualifications and experience
• 30 Days Paid Annual Leave
• Meal while on duty
• Medical Insurance

Job Description

General Requirements

• Diploma in Marketing, PR, Event Management or similar (preferred)
• Completed GCE O/L or A’L (minimum)
• Experience working in healthcare industry, PR, event planning, or related field would be an advantage
• Ability to work independently and collaboratively
• Excellent communication and presentation skills
• Strong computer literacy
• Ability to multitask and work well under pressure

 

Job Specification
Guest Relations

• Address and resolve guest complaints and feedback through various channels (in-person, phone, online), collaborating with other departments to ensure timely and effective resolution.
• Monitor social media for guest feedback and actively work to improve online reputation and increase positive reviews.
• Assist in preparing and distributing guest feedback surveys.

 

Media Relations

• Serve as a key liaison with media agencies, coordinating meetings, press conferences, and interviews.
• Develop and maintain strong relationships with media contacts.
• Create briefs for the PR Manager to facilitate their representation of the hospital at press events and interviews.
• Arrange interviews with hospital administrators to ensure accurate and consistent messaging.

Analyze media coverage to understand and report on public perception of the hospital.

Content writing & Communications

• Write, review, edit, translate, and update content for the hospital's website, blogs, marketing materials, and other platforms in both Dhivehi and English.
• Assist in preparing and disseminating press releases in partnership with media agencies.
• Support the PR Manager in identifying opportunities to enhance the hospital's public image.
• Facilitate communication between hospital staff and management using appropriate channels.

Crisis Communication & Policy:

• Support the PR Manager in strengthening and upholding public relations policies, particularly concerning potential crisis situations.
• Compile information and generate reports on relevant cases

 

Essential Skills:

• Excellent written and verbal communication skills in both Dhivehi and English.
• Proven ability to handle guest complaints and resolve conflicts effectively.
• Strong understanding of media relations and experience working with media outlets.
• Proficiency in creating engaging and informative content for various platforms.
• Ability to analyze media coverage and understand public perception.
• Strong organizational and time-management skills.
• Ability to work effectively both independently and as part of a team.

Requirements and Qualifications

Minimum Experience

Not Specified

Minimum Qualification

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Documents to Submit

Documents

• 1. National Identity Card or Passport; and Recent Passport Size Photograph
• 2. Updated CV
• 3. Relevant Educational Certificates (Attested from law firm’s/ government offices)
• 4. Recent Police Report (For Maldivians Only)
• 5. Reference Letter / Experience Letter (from current and previous employer)

Other Information

Employment Types

• Full-Time