Details

Salary and Benefits

Negotiable Salary
 -Competitive Salary
-Comprehensive Health Insurance Plan
-Opportunities for Professional Development & Learning

Job Description

Key Responsibilities

- Process and manage all reservations, cancellations, and modifications efficiently.
-Optimize the reservation system to enhance user experience and operational efficiency.
-Address guest inquiries and resolve any issues or complaints promptly.
-Collaborate with sales and marketing teams to develop and promote special offers and packages.
-Analyze booking trends and occupancy rates to inform strategic decisions.
-Prepare regular reports on reservation performance for management review.
-Assist with daily operational tasks related to guest arrivals, departures, and overall guest experience.
-Provide airport pickup and drop-off services for guests as needed.
-Ensure timely and safe transportation arrangements, coordinating with the transportation providers.
 

Requirements
-O' Level (a diploma in Hospitality Management, Business Administration, or related field is a plus but not required).
-Strong organizational and multitasking skills.
-Proven experience in a reservations or customer service role, preferably in he hospitality industry.
-Excellent communication and interpersonal abilities. 
-Proficient in reservation management software and Microsoft Office Suite. 
-Strong analytical and problem-solving skills. 
-Ability to work flexible hours, including weekends and holidays.
 

Requirements and Qualifications

Minimum Experience

Not Specified

Other Information

Employment Types

• Full-Time