Details

Salary and Benefits

MVR 6,000 - MVR 9,000

Job Description

Main Responsibilities:

 - Interact with customers in a positive and confident manner to achieve given objectives.

- Assist Customers in relation to customer queries by using phone conversations and face to face discussions.

- Accepting and handling cash from products according to contract.

- Completion of sales and assigned tasks on day-to-day basis.

- Identify and asses the customer needs to achieve satisfaction.

- Provide accurate, valid, and complete information by using right methods.

- Handle customer complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.

- Follow up and update customers on requests and issues raised by customers.

- Provisioning of services where required by the campaign.

- Work as a team player and foster team spirit among work colleagues.

- Provide assistance to other team members as and when required.

 Minimum Requirements:

- GCE O' Level 3 passes OR MNQF level 3 certificate in a related field

- Previous Experience in a related field will be an advantage.

- Fluent in spoken & written (Dhivehi & English).

- Adequate knowledge of customer service principles and practices.

 

Interested candidates may send their application with CV, Copies of National ID Card and Educational Certificates to hr@litusgroup.mv

- Only short-listed candidates will be notified.

- For more information, please call 7916948.

Requirements and Qualifications

Minimum Experience

Not Specified

Other Information

Employment Types

• Full-Time

Field of work

• Services