Details

Salary and Benefits

MVR 15,800+ (Negotiable)
Attractive salary based on qualification and experience
Annual Bonus
Flexible Leave Arrangement
Sales Incentive
Health & Life Insurance Plan
Third Party Credit Schemes
Staff Loan Scheme
Learning & Development

Job Description

Ref: AI | IUL | 2022 | 22

 

Key Responsibilities

• Monitor team performance to ensure Call Centre goals are met and supports service quality and training efforts
• Monitor calls for quality control and improvement
• Plan, schedule and manage shift duty
• Conduct performance evaluation and prepare necessary performance reports

 

Requirements

• Minimum Advanced Diploma in Business Administration or related field
• Proven experience as Call Center supervisor or similar supervisory position
• Experience in customer service is essential
• Computer skills with knowledge of MS Office Applications
• Excellent verbal and written communication skills in Dhivehi and English
• Excellent inter-personal skills and ability to work in a team environment
• Able to work independently and adhere to tight reporting deadline
• Pleasant personality

 

Interested and qualified candidates please apply in writing along with Job Application Form, Job Letter, ID card copy, CV and copies of relevant certificates to:

 

Allied Insurance Company of the Maldives Pvt. Ltd.
Allied Building, 3rd Floor, Chaandhanee Magu,
Male’, 20156, Maldives

P: +960 1600

F: +960 332 5035

E: jobs@allied.mv

W: www.allied.mv 

 

-  Application form available on our website 

- Applications with inaccurate information, which do not meet the above requirements, and which are incomplete will be disqualified

 

Deadline 17 May 2022 | Before: 15:30 Hrs

Requirements and Qualifications

Minimum Experience

Not Specified

Documents to Submit

Documents

• Job Application Form
• Job Letter
• ID card copy
• CV
• copies of relevant certificates

Other Information

Employment Types

• Full-Time